How long will it take to dispatch my orders?
Orders will be checked, packed and dispatched within 24 hours of purchase, excluding bank holidays and Sundays).
Where is your company based?
Otusbargains is situated in the heart of Dublin. All of our stocks are here, ready for dispatch.
Are all your parts and accessories genuine?
We aim to stock as many genuine parts and accessories as possible. We guarantee that 95 percent of our items are new and original. Each product indicated on our site is clearly stated as original. Each item is also aftermarket within the description to get rid of confusion.
How Can I Hold of You?
You have three (3) ways to get connected with us: (a) sending us an email at firstname.lastname@example.org; (b) filling out the Contact form found in “Contact Us” page; or (c) sending us quick email using your phone number. We will ask someone to call you and discuss your concerns. Basically, we are responding to contact forms and emails within 24 hours.
Do you have technical staff to help us?
Yes, we have. All our staff members have extensive background and they are well trained to give you the best service.
What if I want to return an item?
There’s no problem as long as the part is unused and returned in safe condition.
Do you offer warranty on items?
Yes. Most parts have a full three-month warranty. Warranty length is indicated in each item description.
What if I have complaint?
We will help you resolve issues by contacting any of our directors by emailing email@example.com.
What if an item arrived but it does not function well?
We will be running through some technical questions to ensure that the problem was not caused by another hardware.